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Full-time / Amman, Jordan
Product Manager.
Develops customer-centric products by analyzing data and maintaining relationships.
The product manager is responsible for developing a deep understanding of customers and their needs through research and data analysis, working with cross-functional teams to launch new products, defining product strategy and prioritizing features, managing the product roadmap, executing go-to-market strategies, monitoring product performance, and maintaining strong customer relationships.
Responsibilities:
- Develop a deep understanding of our customers and their needs by conducting research, analyzing data, and monitoring market trends
- Work with cross-functional teams, including designers, engineers, and data scientists, to develop and launch new features and products that meet customer needs
- Define product strategy and prioritize product features based on collected feedback, market trends, and business objectives
- Manage the product roadmap and communicate progress and plans to key stakeholders
- Collaborate with the engineering team to define product requirements and ensure that product development is aligned with the overall strategy
- Create and execute go-to-market strategies for new product features and ensure that they are successfully adopted by our customers
- Monitor product performance and work to optimize user engagement and retention rates
- Develop and maintain strong relationships with customers to gather feedback and ensure that their needs are being met
Skills and Qualifications:
- 3-5 years of product management experience, ideally in a project management/SaaS product environment
- Experience with project management software and knowledge of project management methodologies
- Strong analytical skills and the ability to use data to drive product decisions
- Excellent communication skills and the ability to build strong relationships with customers, engineers, designers, and other stakeholders
- Experience developing product roadmaps and working with cross-functional teams to deliver successful products
- Experience in go-to-market strategy, user acquisition, and product adoption
- Strong leadership and team management skills
Full-time / UAE
Creative Project Manager.
Manage creative projects, deliver quality, collaborate with clients & teams.
The Creative Project Manager is a key member responsible for the end-to-end management of creative projects. They are responsible for managing project timelines, communication, and resources while ensuring high-quality deliverables. A Creative Project Manager must collaborate effectively with clients, creative teams, and other stakeholders to define project requirements, scope, and objectives. They lead project kickoff meetings, manage project constraints and issues, ensure that all team members are aware of project milestones and deadlines, and monitor project performance against established goals and objectives. In addition, they provide regular project updates to stakeholders, including clients, internal teams, and senior management.
Responsibilities:
- Develop project plans, timelines, and budgets in collaboration with clients, creative teams, and other stakeholders
- Manage project resources, including people, budgets, and timelines
- Develop and maintain project and team calendars and timelines, ensuring that all team members are aware of project milestones and deadlines.
- Collaborate with different stakeholders to define project requirements, scope, and objectives.
- Lead project kickoff meetings and regular status meetings with clients and creative teams
- Provide regular project updates to stakeholders, including clients, internal teams, and senior management
- Ensure that project deliverables meet client requirements and are of the highest quality
- Provide a creative opinion when required and relevant
- Manage project risks and issues, and escalate as necessary
- Collaborate with creative teams to develop project concepts and designs
- Manage client expectations and ensure that client feedback is addressed and incorporated into projects as appropriate
- Monitor project performance against established goals and objectives
- Foster a positive team environment and provide leadership and guidance to team members
Skills and Qualifications:
- Bachelor’s degree in a relevant field such as project management, marketing, or communications
- At least 3 years of experience managing creative projects in an agency or similar environment
- Strong project management skills, including the ability to develop project plans, manage budgets , and lead teams
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, creative teams, and other stakeholders
- Ability to work under pressure and manage multiple projects simultaneously
- Experience with project management tools and software such as Zoho, Asana, Trello, or Jira
- Creative thinking and problem-solving skills
- Attention to detail and a commitment to producing high-quality work
- Agile and flexible, able to adapt to changing project requirements and deadlines.
Desirable Qualifications:
- Experience working with clients in a variety of industries, including government, technology, and healthcare
- Knowledge of design and creative software such as PowerPoint or Adobe Creative Suite
- Familiarity with agile project management methodologies
- Certification in project management, such as PMP or PRINCE2
Full-time / Amman, Jordan
Agency Traffic Manager.
Ensures timely project delivery, improves processes, and collaborates with stakeholders.
The Traffic Manager oversees the successful delivery of projects on time and within constraints. They develop and implement workflows, assign tasks, and collaborate with stakeholders to ensure project progress. S/he maintains project schedules and constraints, conducts regular status meetings, and oversees the trafficking of all creative assets. They work with external partners and continuously improve processes to deliver projects to the required standard.
Responsibilities:
- Develop and implement workflows and processes to ensure that projects are delivered on time and within budget.
- Assign tasks to appropriate team members and ensure that each project is adequately staffed.
- Collaborate with Project Managers and Client Success Managers to ensure that projects are on track and identify potential roadblocks.
- Maintain project schedules and budgets and communicate any changes to stakeholders.
- Conduct regular status meetings to keep team members informed of project progress and identify any issues.
- Oversee the trafficking of all creative assets, ensuring that all work is delivered on time and to the required specifications.
- Work closely with external partners, such as vendors and contractors, to ensure that all projects are delivered to the required standard.
- Manage and maintain project management software to ensure that it is being used effectively.
- Continuously identify areas for process improvement and implement solutions.
Skills and Qualifications:
- Bachelor’s degree in Marketing, Business, Design, or a related field.
- At least 3 years of experience in a traffic management or project management role, preferably in an agency environment.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to work effectively in a fast-paced environment.
- Familiarity with project management software, like Zoho, Basecamp, or similar.
- Knowledge of Adobe Creative Suite and/or other design software is a plus.
Desirable Qualifications:
- PMP certification is a plus.
- Experience with managing traffic in a multi-office or remote environment.
- Familiarity with project management tools.
- Experience working in a creative agency environment.
Full-time / Amman, Jordan
Client Success Executive.
Ensures exceptional service, supports clients, and monitors and maintains records.
The Client Success Executive plays a critical role s/he ensures exceptional service and support for clients. They assist with onboarding, maintain accurate records, schedule meetings, provide support, collaborate with internal creative teams, monitor client success, and identify opportunities for improvement.
Responsibilities:
- Assist with client onboarding, including setting up accounts, collecting necessary information, and coordinating internal resources.
- Maintain accurate client records and ensure that they are up to date.
- Schedule client meetings and ensure that all stakeholders are informed of the meeting details.
- Provide basic support to clients, such as answering questions and resolving issues.
- Collaborate with internal teams, including sales, marketing, creatives, and traffic, to ensure that clients’ needs are met, and issues are resolved quickly.
- Assist in monitoring and reporting on clients’ success and identifying opportunities for upselling and cross selling our products and services.
- Continuously identify areas for process improvement and suggest solutions to improve the client experience.
Skills and Qualifications:
- Demonstrable ability to communicate with multiple stakeholders
- Excellent bilingual written and oral business communication skills
- Organization and documentation skills
- Knowledge in generating accurate reports and status notifications
- Tech-savviness
- The ability to work under pressure in a busy team
Desirable Qualifications:
- A background in design, advertising, marketing, or other creative disciplines
- A persuasive and confident approach to creative projects
- Keen attention to detail and budgetary restraints
- Awareness of creative processes and techniques
- Ability to pitch fresh and innovative ideas to clients
- The ability to note relevant trends and develop ideas
Full-time / Amman, Jordan
Graphic Designers.
Experienced graphic designer with strong skills and portfolio.
The ideal candidate will have strong creative skills and a portfolio of work that demonstrates their passion for illustrative design and typography. This candidate will have experience working with numerous design platforms, such as digital and print forms.
Responsibilities:
- Collaborate with the team to ensure consistency of designs across various media outlets
- Create compelling and effective logos, designs, print, and digital media
- Maintain awareness of current industry and technology standards, social media, competitive landscape, and market trends
Qualifications:
- Bachelor’s degree in Graphic Design or a related field
- 2-4 years of experience in graphic design
- Proficient in Adobe Creative Suite
- Strong communication, conceptual thinking, typography skills, and design skills
- Portfolio of work